ACR Merch FAQs

We're are very pleased to offer apparel from our restaurants and signed copies of Poole's: Recipes and Stories from a Modern Diner. 

  • How are orders shipped? We ship apparel using USPS Priority; packages generally arrive locally within 1 day, and within 3 days anywhere else. We ship cookbooks via media mail; packages generally arrive in 1 to 5 days. 
  • My order is a gift. Can I add a gift message? Of course! Just put it in the "additional comments" field at checkout and we'll include it in the shipment.
  • Can I return apparel or cookbooks? Sorry, all sales are final. We will exchange apparel for a different size within 30 days of the purchase; the apparel must be free of any damage or wear and tear. 
  • My order never arrived. No worries! Email and we will work it out! 
  • Do you sell gift cards online? Currently, we are only selling e-gift cards; we are not fulfilling physical gift card orders. You can purchase e-gift cards here. 
  • Can you ship the mac and cheese? We wish we could! But the recipe is in Ashley's cookbook, Poole's: Recipes and Stories from a Modern Diner. (And yes, you can buy a signed copy here.)